resilience – The Bartlett Bubble

I’ve always been interested in words – where they come from, how they develop and change over time, and how we use them. I love the way that the English language is this crazy melting pot made of Old English, Danish, Norse, French, Latin, Greek, Chinese, Hindi, Japanese, Dutch and Spanish, and a bunch of others in various amounts and we all just use it like it ain’t no thing.

[For your information, our vocabulary includes words from around 350 other languages according to the Encyclopaedia Brittanica. I know, I thought that was an unrealistically large number too, but apparently, there are 7,117 distinct languages spoken in the world today… although 23 of those cover more than half the world’s population. You’re welcome].

I love how we play with language and how language plays with us, too. The alluring alignment of alliteration. The way words like “imagine” trigger the imagination parts of the brain whether you like it or not. The way that we know that there are rules around how we use our language that we all know but don’t even know that we know…

So when I say that we have a cute little old yellow French wooden ladder in our kitchen, it sounds perfectly fine… but if I said we have a French cute wooden old yellow little ladder, you’d think I had lost my mind.

That’s because there’s an unwritten rule that we do adjectives in a certain order to make it sound right, which [as I know you’re wondering] goes, in order: Opinion; Size; Age; Shape; Colour; Origin; Material; Purpose.

[Don’t take my word for it – there’s a whole book about this and other pleasing peculiarities you can find here]

I didn’t even add in the shape in my ladder example above. But you know that an old round wooden table sounds right, whereas a wooden round old table sounds odd.

[If you’re reading this as a non-native English speaker this may all sound like nonsense of course, but it’s stuff like this that makes the language such fun to learn, I’m sure! Idiosyncrasies that we wouldn’t be able to tell you, but will know if you get wrong. If it makes you feel better it even happens between English-speaking countries – so as Brits, we would happily say “hello mate” to an individual, but when our American cousins greet a group of us with “hello, mates!” we quietly smirk into our cup of tea.]

So yeah, I’m fascinated by words. They’re interesting.

Oh yeah, and I guess they can be incredibly powerful too. In case you thought this was going to be a lazy wander around our language. We’re going in hot, folks. Hold on tight.

Words can bring comfort, give direction, even show a way towards freedom. And they can close us in too, forcing division and leaving marks on our souls.

[Remember that old kids’ rhyme “sticks and stones may break my bones, but words will never hurt me? Bull, and I can’t stress this enough, shit. I’ve broken a few bones over the years and they heal over time, but the phrase “crushingly dismissive” from some anonymous 360 feedback about a decade back will stay with me until my dying day, believe me.]

Understanding how we use words now versus how they were intended originally can sometimes change the way you think about them too – and here’s this whimsical pootle through the highways and byways of my mind turns onto the slipway and accelerates onto the main carriageway of this little story…

I stumbled across the word despair recently whilst reading a book [an actual book with pages made of wood pulp – remember those??] and once I’d dusted myself down I looked at the word again and did a bit of a think in my head (which is where most of my thinks happen, I find).

As you’ll know if you’ve read these pages over the last couple of years, I’ve had some dalliances with the darkness of despair in my time – never quite giving in to it, but sometimes viewing it carefully from a safe distance, knowing not to go too close. So for me, despair is a word that conjures up a world that is very gloomy and quite final: something hard to come back from. When all hope is gone…

Which is where a tiny little bell somewhere in the back of my mind gave a tiny little ring…

With the knowledge that English is an amalgamation of all those different languages that have come together, I know that there’s a fair bit of French knocking around for all to see. And as it happens, I remember enough A-Level French to know that “I hope” is “j’espère”. And we all get that ‘de-’ basically means the opposite of what follows it – deconstruct, deodorant – or, more classically, the idea of “away from”.

So there we have it: despair is the lack of hope. Or, even more meaningfully: moving away from hope.

But hope is something within us. All hope cannot simply be “lost” if we created it in the first place. Of course, nobody chooses despair. But is there a moment when we decide to move away from hope and into despair?

And if that’s the case, then surely there’s a decision we can make to do the opposite? To refuse to let hope move away. To hold on to hope and bring it closer, especially at our most difficult times.

What do we need to make that decision? Great question. And like any rhetorical question, you’ll be pleased to know I have the answer:

Courage.

Let’s be clear here: courage isn’t bravery – at least not in the ‘running into a burning building’ kind of bravery that my Dad did once, or my little bit of it you can read about here – and it isn’t about just pretending everything is fine and persevering when actually it isn’t. It’s a word with much more to it than daring and valour. The Cowardly Lion from The Wizard Of Oz was lacking bravery; courage is broader than that.

Again I find myself back in A-Level French lessons and recall that “cœur” is the French for ‘heart’. A quick trip down an internet rabbit hole and I find that cœur comes from the Latin word for heart, cor, which connects to the second part of the word which comes from the Latin word ‘agere’, meaning ‘to be’… or ‘to lead’.

So…

Courage isn’t about being bold or daring. Courage is leading from the heart. Putting the head to one side and just letting the heart lead the way.

This, my friends, is where the magic lies. Courage is how we do the thing that logic tells us is impossible. Courage is a decision

Courage is choosing to forgive.

Courage is being the first to say “I love you”.

Courage is holding on to hope.

And here’s where I question whether we create our language or our language somehow guides us through. Because whether or not you already knew that despair means that you actively go away from hope, you definitely will have had the feeling that despair was at the end of the line. When all hope is gone.

And perhaps now you may consider that there’s another choice; another decision: that when all rational hope is gone, it’s time for the emotional hope to endure. To choose courage. To lead with the heart. To know that whatever you are going through, you are still going, and today, that’s enough.

Courage doesn’t need to turn up with a sword and a shield; to smash the door in. Sometimes courage is just picking yourself up and dusting yourself down, and making the decision to go again, even when you know that you may fall once again; the heart taking the lead, because the head is weary.

Whatever happens, however difficult or uncomfortable or unfair you think it may be, however hurt or lonely or lost you may feel, remember you always, always get to decide how you handle it. As the Zen Taxi Driver I once met noted: don’t be so keen to give up control of your mood or feelings to whatever’s happening. No matter how hard things are, or how close you may be to despair, you get to decide what you will allow to affect you and what you will not. I know it’s not easy, but believe me: you are not at the mercy of external influences. You get to choose.

So just take a moment. Let go of whatever expectations you might have about what might happen, because last time I checked you’ve never actually that good at reading the future anyway, right?

And choose courage. Go again. You’ve got this.

First thing yesterday morning, for a change of routine*, I went for a walk with a friend who lives down the road. We walked and talked for an hour or so before the working day began, through the woods, down the hill, round and back up; squelching through the mud and breathing in the cold, damp air as the day woke up around us, the mist lifting from the ground, as the sun strained to force its way through the early morning cloud.

[* The ‘change of routine’ was, in and of itself, so important, and made such a difference to my mental state. Worth diving into that in more detail another time for sure. Watch this space.]

My friend happens to be a clinical psychologist, which always makes for a fascinating and introspective conversation. So as we walked we talked about the world and how, as simple, habitual creatures, we’re uniquely unable to process or handle the situation in which we find ourselves. Like many domesticated animals we have become defined by routine of one kind or another – and we build our lives around those routines.

Day by day and week by week we have the commute, the office, that place we go for lunch, the coffee shop, the takeaway on a Thursday night, the drinks after work, the visit to the Grandparents, the pub lunch on a Sunday.

Those fit within a more expansive set of routines, too. A couple of weeks somewhere in the Summer, a camping trip with friends, maybe a festival, gigs and plays and birthdays and traditions, getting together for the holidays.

And we’re so caught up in these routines we can’t help but hope and even plan for their return, despite the fact that this planning is a pointless and possibly damaging exercise. Because every time we plan, we create too much hope, and hold that hope tighter and tighter as the plans threaten to break apart once again.

Wondering if the plans for the wedding will go ahead. Plans to visit the family for Christmas. Plans to get the kids back to school. The holiday postponed from last year to this, and now… who knows?

Each time we hope that this milestone or that will be the one. We’ll be out of this by Easter. We might be back in the office by July. Surely it’ll all be over when the kids go back in September. Christmas is still a way away, surely…

And now we’re wondering about half term, and bloody Easter again. Do we just go round again? Keep on rolling the dice? Keep on predicting the future, and feeling so disappointed when we get it so wrong. Perhaps even feeling a bit stupid and bit naïve for thinking it’d be that simple…

As we walked through the woods [perhaps a little out of breath on the big hills] my psychologist friend told me a tale of an American airman by the name of Jim Stockdale, who was shot down over Vietnam in 1965, captured and sent to the infamous “Hanoi Hilton” – a prisoner-of-war prison where American prisoners were held through the Vietnam War. Stockdale was kept in a windowless cell with a bare light bulb on 24 hours a day. Routinely tortured for information, during his time in captivity he had his leg broken twice. Every night he was locked in leg irons.

Yet where many of his fellow POWs died, he survived. For 8 years until his release, he refused to give up hope. In his words:

“I never lost faith in the end of the story… that I would prevail in the end”

Stockdale, L-R: just hours before his ill-fated flight; being greeted by his son on his return; and later in his career as a highly decorated war veteran

But this isn’t a story about keeping hope. It’s a story about how to keep hold of a kind of hope that doesn’t destroy you bit by bit; piece by piece.

Because when asked in an interview with author Jim Collins about those who didn’t make it, Stockdale was quick to reply:

Oh, that’s easy, the optimists. Oh, they were the ones who said, ‘We’re going to be out by Christmas.’ And Christmas would come, and Christmas would go. Then they’d say, ‘We’re going to be out by Easter.’ And Easter would come, and Easter would go. And then Thanksgiving, and then it would be Christmas again. And they died of a broken heart. This is a very important lesson. You must never confuse faith that you will prevail in the end—which you can never afford to lose—with the discipline to confront the most brutal facts of your current reality, whatever they might be.
US Navy Vice Adm. James B. Stockdale

Personally, I don’t mind a bit of optimism. When we all went to festivals back in the day I was always the one who would always look up at a cloudy morning sky and say “I reckon the sun will burn this off”. Sometimes I was right, too. But I didn’t pin all hope on it, and so if it didn’t that was okay. We had a lot of fun dancing in the rain.

But having the discipline, the fortitude and conviction, to confront the brutal facts? Right now, I think that’s as true for us as individuals as it is for any of us as family members or business leaders; as simple, social animals, desperately missing our connections in ways we cannot comprehend.

Maybe the brutal fact is that this, in some form, is going to be part of life for longer than any of us could possibly have imagined, and rather than predicting the future we must accept the situation as it is and make the very, very best of it, keeping faith that we will prevail in the end.

Maybe the brutal fact is that those most valued friendships will just have to be nurtured over video calls. Yes, young children you’ve known so well will be growing up and changing and you will miss some of that. Maybe the wedding isn’t going to be able to go ahead this year, either; at least, not as it was planned. But remember that you can stay connected, that love is patient; and keep faith you will prevail in the end.

Maybe the brutal fact is that the work will suffer in some way, or change in a way you weren’t expecting, or develop into something that you don’t understand. But be authentic and genuine, keep your integrity, stick to your values. And keep faith you will prevail in the end.

As a leader in times like this, getting the balance right is really important. Mentioned in these pages before, Harvard professor Nancy Koehn ran a webinar last year [when we thought we were in the middle of things but in retrospect perhaps were only at the beginning] about leadership in crisis. In this she talked about getting the balance between brutal honesty and credible hope.

The brutal honesty [interesting that it’s the same visceral, violent word – brutal – as Stockdale used] is that we cannot be certain. That we are at the whim of an enemy we cannot see. That predicting the future is a fools errand, as it always is. That we may yet find even darker days.

The credible hope comes from our dependable dedication to the values and ideas we hold most dear. We show up, every day, in service to the mission we have set. And yes, we can paint a picture of the future, whenever it may come, that has meaning and, yes, even brightness.

Because a bright, fresh, new dawn will come, as sure as day follows night. Perhaps not the one we imagined, or hoped for. But it will come.

So keep faith in the end of the story. We will prevail, in the end.

Tag: resilience

Despair, and Courage

Hope, optimism and faith