When I was a kid, I often received a kind of “holding pattern” answer to the inevitable requests that come from the little humans my patents had created: humans without self-control or judgement or knowledge of nutrition or of money, or of their own limitations, or the incredible responsibility a parent feels for the physical and psychological and moral safety of their progeny…
“Can I have an ice cream?”
“Can I go on the big slide?”
“Can I go to the sweet shop with my sister?”
“Can I have those rugby boots?”
“Can I stay at Caroline’s house on Friday night?” [Hey Caz!]
The answer I would get would be meaningless and, for a young human, incredibly frustrating, but something that I now know was just a “please hold, caller” to give my Mum or my Dad the time to consider, or confer, or simply come back to when they had the brain space to do so in their busy lives. But on a fairly regular basis, without the insight that comes with a few more decades around the sun and a couple of sons along the way, I was left with the frustrating:
“We’ll see.”
My sister and I would joke that when Mum said “we’ll see” you were more likely to get a “yes okay” down the line, whereas with Dad it was basically a delayed “no” which delayed the (also inevitable) conflict that response would bring.
I get it now, of course. I don’t use “we’ll see” with my boys not because of any rejection of the phrase from a place of “unresolved childhood trauma” [though let’s be honest, we all have plenty of that knocking around] but because I’m more likely to say something like “I’ll need to talk to your mum about it” or “I haven’t got time to think about that right now, let’s talk about it later”. Still buying myself time, but will at least attempt to give some kind of reason for the delay.
When I (or we) get to the decision I’m also more likely to explain the decision-making process too, all with the intention of being respectful to my boys’ questions but probably having the effect (in the moment at least) of being sanctimonious rather than sympathetic…
If the truth be known, I’m much more likely to bring in the “holding pattern” response if my initial response to it is a fairly obvious “No”. If it’s a fairly obvious “Yes” then I’ll crack on and get the little buzz of being able to give my little human what they wanted. They’re happy, I’m happy.
And who doesn’t like making people happy, right?
Yes will do that for you. Yes is, by its very nature, positive. It’s easy. It’s calming. Saying yes protects relationships and, in effect, ends the conversation; or at least that part of it. The tense part where someone asks for something and you have the decision to make. Do I say yes, and make them “happy”, or say no, and make them “unhappy”.
We do it in every part of our lives, in every relationship. Home, friends, work. Everywhere we have demands on our time, our energy, our brain power, and everywhere, every single day, we have to make the decision of whether we say yes or no.
And, let’s be honest, we all shy away from a no, now and then, right?
That’s because no is uncomfortable.
No is complex,
No needs explanation, or resolution,
No could result in conflict.
And no usually needs another conversation.
So we avoid it. Either we put it off – another problem for another day but crucially not now – or we say yes to things we don’t want to do, or don’t think we can do, or aren’t sure about, to avoid having to say NO.
Demands on our time. Social engagements. Work events. Meetings. Projects. Deadlines. Commitments.
Relationships, sometimes. Other people’s problems.
Hell, sometimes we even say yes to things that we know will mean other people have to do things they don’t have time, or won’t want, to do. Saying yes on behalf of other people because we don’t want to say no ourselves.
Since the turn of the century [such a grand way of saying “for over 20 years”!] I’ve worked in advertising: a service industry where we answer to clients who have needs and demands and timelines and deadlines and pressures. There’s an old adage that every client wants everything now, perfect, and free… or as close as possible to each of those, all the time. The pressure so say yes to the people who, effectively, pay your wages and the wages of everyone around you is pretty overwhelming. Nobody likes to hear no, so nobody likes to say no.
And guess what? Pretty much every major issue I’ve ever experienced in work over the years – of my making or the making of others – comes from a point somewhere along the line where someone should have said NO, but instead they said YES.
I started a new job recently and, like anyone in this situation, I find myself wanting to ingratiate myself into my new social group.
The temptation to be agreeable, to fit in, to say yes… that’s something that I have deep, deep inside me, as a social animal who genetically has not moved on one bit from the time where if I didn’t fit in, I might not survive the winter. Like my ancestors thousands of years ago, I’m trying to get closer to the campfire, hoping to get some of that delicious elk that was trapped last week. [No, I’ve no idea if elk is delicious either. But I have feeling my great200 grandparents might have enjoyed a bite or two]
But there’s a phrase for someone who just does that, isn’t there: a “Yes Man”. Someone who just goes along with things for an easy life, whether they agree or not. Someone without conviction, or ideas, or anything to add.
I can be accused of many things, I’m sure, but being a “Yes Man” isn’t one of them.
We are all here, surely, to have a point of view on things, and challenge where there needs to be challenge, and make the point that should be made when it needs to be made? We’re here to question, and grow, and progress, and push things forward.
I think it’s time to reframe how we think about NO.
NO is not negative. Or at least, it doesn’t have to be.
NO is powerful. It denotes that there are boundaries. It shows that there has been thoughtfulness and consideration.
NO is constructive. It’s not the endpoint of a discussion, but the start of a new one which is perhaps more balanced.
NO is courageous. It renounces the path of least resistance and chooses the path that is right for you.
Saying NO is self-care, sometimes. Giving yourself space.
That’s true in all our parts of life.
You know when it’s a NO… so do you say it?
I know it’s not easy but I also know that it’s really, really important.
In fact, I could probably say that some of the most important moments in my life are when I’ve decided to say no. To trust my instincts and say no and accept the personal angst and turmoil that comes with that because I know that’s how I stick close to my values and I know that the outcome will be better if I do so as a result.
To have values. To have boundaries. To have the strength and the fortitude and the courage to say no, when the answer needs to be no. With the knowledge that no doesn’t stop the conversation, but actually opens up another one.
No isn’t negative.
What we choose not to do matters
Our ability to say NO is our ability to take charge of our own destiny: an expression of our self-worth and intellectual honesty.
I’m not saying you should start saying no to everything. You’d very quickly find yourself a good distance away from the campfire if you did, nibbling forlornly on some bits of bark that you’ve found which someone told you were nutritious but taste grim.
I’m also not advising being too British about it, because as you probably know if there were a World championships for beating around the bush rather than saying what you actually mean we would come second because we’d be too busy beating around the bush to be first…
…all in some strange mix of politeness and awkwardness that is, I’m sure, incredibly frustrating for most other people, particularly our straight-talking cousins from “across the pond” who quite rightly think that when we say “hmm, that’s an idea” that we think it’s an idea worth considering rather than the most offensive apology for an idea that we’ve heard since teatime.
All I’m saying is give it a shot. Practice a bit, even. The next time you know the answer isn’t a yes, then please, gracefully and politely, and with an embracing of the conversation to come…
Say no. Or a version of it, at least.
You owe it to yourself, personally and professionally.
Hey, if you want to borrow “we’ll see” from my parents, then you go right ahead. You can have that one courtesy of my childhood.
As long as I get that ice cream, of course.